What is the deposit for all services? When is the balance due?
25% of the full taxed package amount is due to reserve an event day and service(s). All deposits are non-refundable within 1 year of the event date. The balance is due 15 days prior to the event date. Unless notified, all events with an outstanding balance 7 days prior to the event date are cancelled.
Can I make payments throughout the time leading up to our event?
All customers are welcome to mail in or drop off (during normal hours) payments anytime. You will always be sent a payment confirmation and receipt through email. Any pay schedule is just fine as long as the contract balance is paid in full 15 days prior to the event.
How far ahead of time do we need to finalize graphics for photo booths, lighting, audio messages, etc?
All choices, options, colors, accessories, must be finalized 15 days prior to the event. Lighting gobos need 7 business days for delivery. Although 15 days is the absolute deadline, we do prefer to have your event in order and finalized much further in advance.
When will setup take place? When will teardown happen?
Depending on you venue, we will set up as early as possible the day of the event. The day prior to the event is always great as well. Teardown begins immediately after the event. Nothing will be carried over the following day.
Will your photo booth fit in an elevator/upstairs?
In 8 years, we have never once denied a client or their venue because we could not get a photo booth to the desired location. All booths are built on industry freight standards and can be further broken down to fit in every venue to date. If steps, stairs, or other obstacles do come in to play, additional charges may apply.
How much space does the photo booth take up?
Our design line of photo booths occupy a 6′ x 44″ footprint. A scrapbook table also adds to the space needed and be set on the same wall or on an adjacent wall.
How many guests (how much weight) can your LED dance floor hold?
Each piece of dance floor (3′ x 3′) can hold over 1600 lbs. The dance floor cannot be maxed out. A 20′ x 20′ LED dance floor weighs close to 3 tons!
How will our attendants be dressed?
All DPC attendants will be dressed in all black suit. We will also dress according to the theme of the event if necessary.
Are your video packages fully edited?
On an average, we spend over 100 hours editing a single HD Grand Video package. Your receive everything in realtime as well as special “Summary,” “Credits,” and “Comments” sections. If the ceremony is 47 minutes that day, it will be exactly 47 minutes on your DVD or Blue-Ray disc.